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Government Success Manager

Get a full-time outsourced Government Success ManagerWe help you hire the right talent at the right time.
 

Remoto WorkForce USA / Canada

What qualifications, skills and experience are required for a Government Success Manager to be successful in their role?

The Government Success Manager will be in charge of showing all governments, the way to success. The Government Success Manager is an expert in community engagement and/or the public sector, and will transfer that expertise via training, workshops, and other professional services to our customers.

The Government Success Manager responsibilities:

  • Own overall relationship with the governments, which includes: onboarding, increasing adoption, ensuring retention and satisfaction, managing risk.
  • Transfer public participation expertise remotely (video calls), and via content (guides, articles) to civil servants.
  • Deeply understand our clients' objectives and advise them on participatory process design and organisational development.
  • Work closely together with the Business Developer, to expand our client base by occasionally giving presentations to prospective agencies and facilitating sales.

The Government Success Manager Requirements:

  • You can demonstrate a strong interest in the topics of public governance & citizen engagement. If you have an existing network in the public sector, that's a big plus.
  • Solid relevant experience to demonstrate project/change management skills, e.g. in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role. Account management experience is a plus.
  • You possess the ability to create structure in ambiguous situations and design effective processes.
  • You have good analytical skills, with the ability to translate data into insights and present these in a visually attractive way. You are well-versed with Powerpoint/Keynote.
  • You have a results-driven mentality, with a bias for speed and action.
  • You are proactive and can demonstrate a sense of initiative.
  • You are empathetic and show a positive attitude with a desire to help our customers reach their goals.
  • You are an exceptional communicator, both orally through presentations and in writing.

 

Government Success Manager – USA & Canada
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