The Project Manager for Design & Technology Agency (eCommerce) Oversees design projects includes developing expectations for the project to ensure it's completed in accordance with established quality standards and time frames. The Project Manager for Design & Technology Agency (eCommerce) role involves developing budgets, purchasing required materials, as well as scheduling the delivery for each phase of the project. The Project Manager for Design & Technology Agency (eCommerce) also schedules and coordinates internal and external personnel to complete the project. The Project Manager for Design & Technology Agency (eCommerce) is, throughout the project, report progress to management as well as customers.
Along with overseeing the project, Project Manager for Design & Technology Agency (eCommerce) often play a hands-on role by assisting in the design responsibilities to ensure the project is completed in the established time frame. This can include responsibility for specific design functions through each stage of the project, as well as reviewing the work of other team members and making changes to ensure the project is completed accurately.
Project Manager for Design & Technology Agency (eCommerce) Responsibilities:
- Setting weekly check-ins with clients to update them on progress
- Providing external stakeholders and internal team with weekly project reports/summaries
- Tracking and reporting project progress, milestones, budgets, and team member utilization
- Research and determine solutions (custom or off the shelf app) for client needs.
- Coordinate the design process from wireframes to mockups to development hand off
- Track, assess and prioritize tasks for the dev team in Basecamp
- QA, review and approve tasks by dev team
- Proactively determine next steps for the project overall
- Manage various data through the Shopify CMS including publishing themes, managing products, apps, etc.
- Create tutorial videos
- Stay up to date on the latest features and offerings from our app partners
- Communicate with and manage projects for up to 3 developers
- Problem solve using design or feature solutions to UX and dev team
- Field incoming inquiries, assess project size and delegate for small projects
- When necessary, interacting and finalizing tasks for clients
Project Manager for Design & Technology Agency (eCommerce) Requirements:
- Solid experience at an agency
- Direct experience managing E-commerce website projects like Shopify, working directly with designers, developers and clients
- Problem solver
- Detail oriented
- Comfortable and happy to speak to clients and team members regularly
- Strong sense of accountability
- Previous remote experience
Project Manager for Design & Technology Agency (eCommerce) – USA & Canada
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