The Technical Support Virtual Assistant is essentially an IT Business Partner who is the first point of contact for end-users. The Technical Support Virtual Assistant is responsible for providing customer service to the existing customers. As an Technical Support Virtual Assistant your focus is not just to resolve incidents, but to find the underlying problem and develop long term solutions. The Technical Support Virtual Assistant may also perform basic troubleshooting tasks and operating system support on Microsoft Windows OS, Mac OS X and network services.
The Technical Support Virtual Assistant Responsibilities:
- Provide remote desktop support to clients.
- Assist the main office with IT Project work on an as-needed basis
- Assist on a rotational schedule to maintain the night on-call shift
- Act as a second tier of escalation within the company for advanced technical problems
The Technical Support Virtual Assistant Requirements
- University degree or diploma in Business Engineering, Electronics or Mechanics or similar
- Experience in technical sales in the electronics market, preferably test & measurement
- Performance driven and goal-oriented attitude
- Excellent communication and relationship building skills
- Ability to work in team but also to work independently
Technical Support Virtual Assistant – US & Canada
Are you looking for a Technical Support Virtual Assistant? Take a look at our Job Descriptions Board for US & Canadian companies.
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The Technical Recruiter Virtual Assistant is responsible for supporting the staffing needs of an organization, updating the company's job boards, and coordinating with the department managers to identify their staffing requirements and candidate qualifications. The Technical Recruiter Virtual Assistant schedule the interviews and evaluations of the qualified applicants, endorsing them for final assessments with a department's hiring managers. The Technical Recruiter Virtual Assistant also assist with the processing of requirements for the hired candidates and…
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The Electronic Technical Specialist Virtual Assistant responsibilities include recording electronics diagnostics and repairs, reading manuals and installing new equipment, performing routine checks an
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The Assistant Integrator Virtual Assistant is responsible for helping the integrator in growing the business financially and structurally. The Assistant Integrator Virtual Assistant will work in-conjunction with the executive team to execute the vision of the business most importantly, The Assistant Integrator Virtual Assistant is not just responsible for assisting the integrator, but also managing results of individual projects and maintaining the company's core values. The Assistant Integrator Virtual Assistant assist executive team to manage…
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The Virtual Personal Assistant is an independent contractor who provides administrative services to clients while operating outside of the client's office. The Virtual Personal Assistant typically operates from a home office but can access the necessary planning documents, such as shared calendars, remotely. The Virtual Personal Assistant perform research, data collection & analysis. Also, the Virtual Personal Assistant ensuring the smooth running of the home office and performing administrative and household tasks remotely. The Virtual…
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The Physician Virtual Assistant will participate in quality improvement activities. The Physician Virtual Assistant perform admission history and online examinations, daily progress notes, daily orders, and discharge summaries for patients. The Physician Virtual Assistant should have exceptional clinical skills. The Physician Virtual Assistant may dictate discharge, transfer and death summaries, and write transfer orders and prescriptions as requested by the supervising physician. The Physician Virtual Assistant Responsibilities: Promotes and maintains patient health by providing online medical…
