The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. The Senior Project Manager manages resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. The Senior Project Manager role also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. The Senior Project Manager contributes to process improvement initiatives as it relates to improving project delivery. The Senior Project Manager has the authority to run the project on a day-to-day basis. The Senior Project Manager verifies that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.
The Senior Project Manager Responsibilities:
- Help define project scope, goals and deliverables
- Create and maintain detailed implementation schedules that aligns with project goals and meet deadlines
- Lead sprint planning and retro sessions
- Coordinate with product and executive teams to ensure internal resources are aligned, implementation is on schedule, and communication is consistent
- Identify resources needed for project success
- Identify issues and risks to project success and set an action plan in place to resolve
- Monitor and report on the project’s progress to internal and external stakeholders
- Establish and track Key Performance Indicators for project success based on best practices and company priorities
- Analyze data to provide deeper insights and smarter understanding of company operations, opportunities for improvement and areas of strength
The Senior Project Manager Requirements:
- Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
- Tools: MS Project, Excel, Word and PowerPoint
- Experience negotiating vendor contracts
- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
- Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers
- Team-building skills with technical and non-technical staff
- Experience working both independently and in a team-oriented, collaborative environment
- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart
- Adept at conducting research into project-related issues and products
- Must be able to learn, understand and apply new technologies
- Support diverse and inclusive work environment
Senior Project Manager – USA & Canada
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