Your Key Questions on Remote Hiring

Get clear answers about hiring top remote talent with Remoto Workforce.

Didn’t find what you were looking for?
Let us know how we can assist you.

For Companies

How do I communicate with my remote employee(s) in Mexico?

We provide each employee with a local U.S. phone number, a mobile device, and a computer so communication is seamless. You can contact them just as you would any U.S.-based team member.

What work conditions do employees hired through Remoto Workforce receive?

Employees hired through Remoto Workforce enjoy competitive wages, strong benefits, private health and life insurance, and full HR support. This allows us to maintain a highly professional and stable work environment with an outstanding retention rate.

Do I pay Remoto Workforce in US dollars?

Yes. All payments are made in U.S. dollars via ACH.

Will my remote employee(s) work during my business hours?

Yes. Our team is based in the Central Time Zone, so their schedule aligns naturally with U.S. business hours. This also gives you flexibility to extend your company’s availability if needed.

Will my remote employee(s) work during my business hours?

Yes. Our team is based in the Central Time Zone, so their schedule aligns naturally with U.S. business hours. This also gives you flexibility to extend your company’s availability if needed.

Do remote employees in Mexico receive vacation time?

Yes. Vacation days are mandated by Mexican labor law. You are charged only for the hours your employee works—Remoto Workforce handles all vacation-related obligations on your behalf.

Will my remote employee(s) speak English fluently?

Yes. We source professionals with strong English proficiency. Based on your needs, we can provide talent with conversational skills or near-native fluency.

Am I responsible for Mexican labor laws when hiring through Remoto Workforce?

No. You supervise the employee’s day-to-day work, but Remoto Workforce is the legal employer. We handle all compliance, payroll, and labor obligations—removing risk and liability from your company.

Will my remote employee(s) work on Mexican holidays?

That’s up to you. They can work on Mexican holidays and receive the legally required compensation, or you can give them time off. We manage all compliance and payroll related to holiday work.

What benefits and work environment do Remoto Workforce employees receive?

Our employees receive competitive compensation, private healthcare, life insurance, and a professional work environment. This ensures stability, compliance, and long-term retention.

Who do I contact if I have questions or an issue with my remote employee(s)?

You’ll have a dedicated Remoto Workforce Customer Service Representative throughout the entire engagement. They are your direct point of contact for any questions, concerns, or support needs.

Hiring process & timelines

How long does the remote hiring process take?

Once you give us the go-ahead, the hiring process typically takes 2–3 weeks. During this time, we source candidates, prescreen them, and coordinate interviews until you select the right fit.

Will I interview the candidates before hiring?

Yes. We prescreen candidates first, and you will interview the finalists through your preferred platform—Zoom, Google Meet, or Microsoft Teams.

Can I visit my remote employee(s) in Mexico in person?

Absolutely. We encourage clients to visit our office in Puebla to meet their employees. You’ll have access to our conference rooms, internet, and facility—and, of course, you’ll get to enjoy incredible local food.

How do I start a remote hiring strategy for my company?

Start with a clear job description—it defines the skills and attributes our recruiters use to identify the right talent. If you need help, we provide guidance and resources to streamline the process and build your outsourced hiring strategy.

What’s the difference between a Candidate Profile and a Job Description?

A Job Description outlines responsibilities, role requirements, and hard skills. A Candidate Profile focuses on soft skills, personality traits, and cultural fit.
Together, they define exactly who you want to hire.

Remote work & operations

Does remote work mean working from home in Mexico?

Not necessarily. Remote work simply means working outside a traditional office. Employees can work from home or from our fully equipped facility, depending on your preferences and their needs.

What are the day-to-day work conditions for remote employees?

Employees benefit from a professional environment, strong HR support, and stable infrastructure that ensures productivity—whether they work from home or our facility.

The value of global talent and remote outsourcing

Discover the cost and performance advantages of global recruitment and nearshore outsourcing.

Payroll Cost Reduction

U.S. and Canadian companies can cut payroll costs by up to 70% through nearshore staffing in Mexico.

Global Hiring Made Simple

Cross-border recruiting has never been easier. Explore the global talent pool and unlock new opportunities for growth.

Access to Skilled LATAM Talent

More companies now turn to Mexico and Latin America for skilled professionals delivering remote services and efficiency.

Lower Hiring Costs

Businesses save up to 32% on cost per hire while gaining the flexibility to scale teams as needed.