The Order Expediter Virtual Assistant is responsible for determining all of the different methods for transporting goods. A few of the main duties of an Order Expediter Virtual Assistant are tracking an order, handling delivery delays, coordinating with the warehouse manager, and ensuring all orders have been shipped out. The Order Expediter Virtual Assistant also have to create reports based on the shipping health of an organization. The Order Expediter Virtual Assistant is responsible for working with manufacturing and support teams to monitor workflows, assure that customer orders are delivered within promise date and audit processes across product lines. The Order Expediter Virtual Assistant will work closely with the manufacturing teams on an operator, lead and manager level as well as the teams that support manufacturing like safety, quality and other technical resources.
Order Expediter Virtual Assistant Responsibilities:
- Research and solve production order issues.
- Escalate systematic issues to appropriate production support teams.
- Support continuous improvement efforts to improve key performance indicators.
- Assist customer service with priority orders.
- Work with production team to prioritize & schedule work, especially during peak production times.
- Utilize manufacturing systems to pull production data and provide reports to key stakeholders.
- Provide feedback throughout the new product implementation process.
- Subject matter expert in manufacturing systems and support training.
- Build relationships and influence cross-functional teams in supporting client commitments.
Order Expediter Virtual Assistant Requirements:
- High school diploma o related.
- Ability to coordinate data and present in an effective manner to multiple internal customers.
- Proficient in Microsoft Office suite applications, especially Excel.
- Ability to multi-task and complete daily tasks by established deadlines.
- Excellent verbal and written communication skills.
- Work experience within a manufacturing environment.
Order Expediter Virtual Assistant – US & Canada
Are you looking for a Order Expediter Virtual Assistant? Take a look at our Job Descriptions Board for US & Canadian businesses.