Summary
The Inside Sales Representatives support the Sales division through targeted research, professional outreach, and appointment setting on behalf of Sales Consultants representing owned/managed regions. This individual must possess superior sales and customer service skills in order create long-lasting, positive, and productive relationships that are conducive to our mission statement and sales goals.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Review and research cold prospects via various provided sources and platforms
- Leverage existing relationships and network with potential entrepreneurs among various industries (i.e Insurance, Real Estate, Mortgage, Title)
- Reaching out to customers via telephone, email, text and linkedin to set up virtual and face to face appointments for our franchise sales team while overcoming objections in order to schedule a more in-depth appointment
- Utilize critical thinking to identify who will make a high-performing insurance agencies
- Work closely with high- performing Franchise Sales Consultants to
- Organize follow up, and maintain a continuous watch on multiple calling accounts is essential to productivity and results
- Seldomly travel to trade-shows and networking events for prospecting
- Meet and communicate often with high-level sales consultants for industry and sales education.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
- Integrity - Job requires being honest and ethical.
- Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
- Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Initiative - Job requires a willingness to take on responsibilities and challenges.
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Persistence - Job requires persistence in the face of obstacles.
- Concern for Others - Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
- Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
- Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Independence - Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
- High school diploma or equivalent – Bachelor’s degree preferred
- 3 years experience in a customer service, call center or sales role
- Insurance industry experience preferred
Language Ability:
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Math Ability:
The ability to choose the right mathematical methods or formulas to solve a problem.
Reasoning Ability:
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Computer Technical Skills:
To perform this job successfully, an individual should have a working knowledge of Microsoft Office applications to include Word, Excel, PowerPoint, and Outlook and Internet browser applications.
Job Types: Full-time, Permanent
Salary: $20,000.00 – $40,000.00 per month
Experience:
- customer service: 3 years (Required)
- Sales: 3 years (Required)
Language:
- English (Required)
